I do not really want to start messing around with Outlook settings, I simply want to tell iTunes _which_ Outlook data file to use for syncing. Select a matching Outlook data file (.ost) or turn off cache mode in the Account Settings. Outlook data files (.pst) must use the same format as the offline Outlook data files (.ost). The selected Outlook data file (.pst) format cannot be used. I have tried to change the default data file back to my personal one, within outlook, but it says this: Question: How can I tell iTunes that I want it to sync my Personal, old, Data File, not the new one? I created one contact here and it went over to the phone. It seems that iTunes is syncing from my new exchange account (which has no contacts or calendar entries). The problem: when syncing, all my contacts and calendar entries have been removed from my iPhone. So, now I have two outlook data files, one personal where I receive my POP mail and all my contacts and calendars are defined, and a new one, "ost" that is for my exchange email account. Created a new outlook data file (this time an. ![]() This is documented online and I can deal with it. This seems to have done at least two things. Yesterday I added a new email account within Outlook - one for Office365, effectively a Microsoft Exchange account. Calendars and contacts all going back and fore as expected. I have been using iTunes/iPhone sync for years without any difficulty.
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